Dienstleistungs-, Servicemanagement (weiterführend)
What is Dienstleistungs-, Servicemanagement (weiterführend)?
Programs that lead to this profession
Arts & Design field →The profession Dienstleistungs-, Servicemanagement (weiterführend) in Germany is generally reached through programs in the Arts & Design field:
– Church Music
Master · Hochschule für Musik Freiburg
– Elemental Music Pedagogy
Master · Hochschule für Musik Freiburg
3D Animation for Film and Games
Master · Technische Hochschule Köln
Accessory Design
Bachelor · Hochschule Pforzheim
Accordion
Bachelor · Hochschule für Musik Würzburg
Accordion
Master · Hochschule für Musik Würzburg
Source: BERUFENET · Bundesagentur für Arbeit
Frequently Asked Questions about Dienstleistungs-, Servicemanagement (weiterführend)
Education path, salary, recognition, and entry routes for foreigners
What does a Dienstleistungs-, Servicemanagement (weiterführend) do in Germany? ▼
This profession trains professionals in Germany who specialize in planning, organizing, managing, and optimizing service processes across various sectors. Service Managers are responsible for maximizing customer satisfaction while increasing operational efficiency, ensuring quality standards, and strategically developing service delivery. Their areas of responsibility include customer relationship management, personnel coordination, process analysis and improvement, complaint management, and the development of new service concepts. Work environments can be offices or operational units of companies offering services across a wide range, from IT to tourism, healthcare to logistics; these professionals typically use CRM (Customer Relationship Management) systems, project management software, and data analysis tools. In Germany, this profession is typically pursued through an Ausbildung (vocational training); this training can last between 2 and 3.5 years, depending on the sector and specialization, and usually requires secondary education.
Is Dienstleistungs-, Servicemanagement (weiterführend) an Ausbildung or a degree path? ▼
In Germany, "Dienstleistungs-, Servicemanagement (weiterführend)" follows a Weiterbildung path — advanced specialisation that builds on an existing Ausbildung or degree (e.g. Meister, Fachwirt, certified course).
How can I qualify as Dienstleistungs-, Servicemanagement (weiterführend) in Germany? ▼
In Germany, "Dienstleistungs-, Servicemanagement (weiterführend)" follows a Weiterbildung path — advanced specialisation that builds on an existing Ausbildung or degree (e.g. Meister, Fachwirt, certified course). Foreign applicants should additionally verify diploma recognition via anabin.kmk.org before applying.
Where do Dienstleistungs-, Servicemanagement (weiterführend) typically work in Germany? ▼
Workplace varies by employer. Check the official BERUFENET listing for the current breakdown of typical work environments for Dienstleistungs-, Servicemanagement (weiterführend).
What is the typical salary for Dienstleistungs-, Servicemanagement (weiterführend) in Germany? ▼
Salaries vary by region, employer size, and experience. Consult BERUFENET for current figures, or salary aggregators like gehalt.de and stepstone.de Gehaltsreport.