Skip to content
Katholische Universität Eichstätt - Ingolstadt
Master English Law & Economics

Business Administration Digital Customer Experience and Service Design

Master of Science (M.Sc.)

About the Program

This Master's degree program provides extensive knowledge in the areas of service management and marketing and focuses on the importance of new technologies and the use of artificial intelligence for shaping the customer experience. It is a double-degree Master's program offered in cooperation with the Toulouse School of Management (part of the Université Toulouse 1 Capitole), where students obtain both a German and a French Master's degree. The program includes a one-semester internship integrated into the study program. Students spend the first and second semesters at KU and the third semester at Toulouse School of Management, followed by an internship in a French-speaking country.
Show the original English text
This Master's degree program provides extensive knowledge in the areas of service management and marketing and focuses on the importance of new technologies and the use of artificial intelligence for shaping the customer experience. It is a double-degree Master's program offered in cooperation with the Toulouse School of Management (part of the Université Toulouse 1 Capitole), where students obtain both a German and a French Master's degree. The program includes a one-semester internship integrated into the study program. Students spend the first and second semesters at KU and the third semester at Toulouse School of Management, followed by an internship in a French-speaking country.

General Requirements

Specific requirements for this program are not in our database yet. The following are typical for this degree and language in Germany — always verify the exact requirements on the program's official page.

Academic qualification

A recognised Bachelor's degree in a related field; some programs require a minimum grade or specific prerequisites.

Language

English proficiency (typically IELTS ~6.5 or TOEFL iBT ~90). Basic German is helpful for daily life.

Typical documents

  • Recognised diploma and transcript (certified translations)
  • Language certificate
  • Passport and passport photo
  • Tabular CV (Lebenslauf)
  • Letter of motivation (for many programs)
  • Application via uni-assist / VPD (for most international applicants)

Which Professions Does This Program Open Up?

Related profession searches from Bundesagentur für Arbeit (BERUFENET) data:

Explore all professions →

Subjects / Topic Areas

Business Administration

Similar Programs

Frequently Asked Questions

Quick answers about Business Administration Digital Customer Experience and Service Design at Katholische Universität Eichstätt - Ingolstadt

Is Business Administration Digital Customer Experience and Service Design at Katholische Universität Eichstätt - Ingolstadt taught in German or English?

This Master programme is taught in English. Make sure to check the language requirements (e.g. TestDaF, DSH, IELTS or TOEFL) before applying.

How much does the Business Administration Digital Customer Experience and Service Design programme cost?

No tuition fee (only semester contribution). International students should also budget around 800–1000 EUR/month for living costs in Germany.

What are the admission requirements for Business Administration Digital Customer Experience and Service Design at Katholische Universität Eichstätt - Ingolstadt?

Typical requirements include: a recognised secondary/undergraduate degree, proof of language proficiency (English), and (for non-EU applicants) a uni-assist application plus financial proof (Sperrkonto ~11.904 EUR/year).

When is the application deadline?

Application deadlines vary: winter semester usually closes on 15 July, summer semester on 15 January. Always confirm the exact deadline on the official university website.

Can I work in Germany while studying Business Administration Digital Customer Experience and Service Design?

Yes. International students may work up to 140 full days / 280 half days per year without additional permission. After graduation you can apply for an 18-month job-seeker permit.

How do I apply to Katholische Universität Eichstätt - Ingolstadt — directly or via uni-assist?

Most German universities accept international applications through uni-assist for document verification. Some unis accept direct applications — check the programme page on the official site.

Get the weekly Germany guide in your inbox

New blog posts, application deadlines, scholarship announcements. No spam, unsubscribe anytime.

Weekly Germany guide — 1–2 emails/week, no spam.

Weekly Germany guide delivered to your inbox

No spam. Unsubscribe anytime.