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About the Program

Servitization is a business growth strategy in which services are offered to complement products. The aim is to gain competitive advantage, achieve greater customer loyalty and generate additional revenue through added value. The ISS Servitization process is based on a proven 5-stage model that provides a clear roadmap for business transformation: Extended workbench, Differentiation tool, Profit/Business center, Value-added function, and Customer integration. The course also covers the 'kangaroo leap model' which embodies the ISS philosophy of continuously improving interaction with customers and aligning actions with customer benefits. The program emphasizes that service is a local business requiring proximity to customers and co-creation processes.

General Requirements

Specific requirements for this program are not in our database yet. The following are typical for this degree and language in Germany — always verify the exact requirements on the program's official page.

Academic qualification

A recognised higher-education entrance qualification (Abitur or equivalent). International applicants may need recognition via Anabin and, if not directly eligible, a Studienkolleg + assessment exam (Feststellungsprüfung).

Language

English proficiency (typically IELTS ~6.5 or TOEFL iBT ~90). Basic German is helpful for daily life.

Typical documents

  • Recognised diploma and transcript (certified translations)
  • Language certificate
  • Passport and passport photo
  • Tabular CV (Lebenslauf)
  • Letter of motivation (for many programs)
  • Application via uni-assist / VPD (for most international applicants)

Which Professions Does This Program Open Up?

Related profession searches from Bundesagentur für Arbeit (BERUFENET) data:

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Subjects / Topic Areas

Servitization

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Frequently Asked Questions

Quick answers about Servitization at ISS International Business School of Service Management Hamburg

Is Servitization at ISS International Business School of Service Management Hamburg taught in German or English? ▼

This Other programme is taught in English. Make sure to check the language requirements (e.g. TestDaF, DSH, IELTS or TOEFL) before applying.

How much does the Servitization programme cost? ▼

No tuition fee (only semester contribution). International students should also budget around 800–1000 EUR/month for living costs in Germany.

What are the admission requirements for Servitization at ISS International Business School of Service Management Hamburg? ▼

Typical requirements include: a recognised secondary/undergraduate degree, proof of language proficiency (English), and (for non-EU applicants) a uni-assist application plus financial proof (Sperrkonto ~11.904 EUR/year).

When is the application deadline? ▼

Application deadlines vary: winter semester usually closes on 15 July, summer semester on 15 January. Always confirm the exact deadline on the official university website.

Can I work in Germany while studying Servitization? ▼

Yes. International students may work up to 140 working days a year without additional permission (a day of up to 4 hours counts as half a day). After graduation you can apply for an 18-month job-seeker permit.

How do I apply to ISS International Business School of Service Management Hamburg — directly or via uni-assist? ▼

Most German universities accept international applications through uni-assist for document verification. Some unis accept direct applications — check the programme page on the official site.

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